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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Liaise with external suppliers
  2. Check for conformance to specifications
  3. Assess external suppliers

Required Skills

Required skills

Look for evidence that confirms skills in

communicating quality requirements to the supplier

negotiating quality assurance system

implementing system for recording and tracing products or services procured

obtaining and interpreting relevant drawings specifications documentation etc

checking productsmaterials or services provided for conformance to documented requirements specifications

assessing supplier capability to provide the required productmaterial or service

evaluating supplier quality systems

evaluating supplier goods or services

using communication and conflict resolution

Required knowledge

Look for evidence that confirms knowledge of

the exact quality requirements of the productmaterial to be supplied

the procedures to be followed to ensure the supplier understands the quality requirements

the requirements of a quality assurance system to ensure the supplied productmaterial conforms to the quality requirements

the procedures for negotiating agreements with suppliers

the procedures for verifying that the agreed quality assurance system is being utilised by the supplier

techniques for dispute resolution

the procedures for recording procured products or services

the means of tracing procured products or services

the reasons for tracing procured products or services

the specifications of the productmaterial to be supplied or service to be provided

any variations from documented requirements specifications

the procedures for assessingevaluating a suppliers capability to supply the required productmaterial or service

the procedures for evaluating a suppliers quality system

the procedures for evaluating a suppliers goods or services

any equipment and techniques required to carry out the evaluation procedures

hazards and control measures within the scope of this unit

use and application of personal protective equipment

safe work practices and procedures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

A person who demonstrates competency in this unit must be able to exercise external quality assurance Competency in this unit cannot be claimed until all prerequisites have been satisfied

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria including required knowledge and be capable of applying the competency in new and different situations and contexts

Context of and specific resources for assessment

This unit may be assessed on the job off the job or a combination of both on and off the job Where assessment occurs off the job that is the candidate is not in productive work then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team The assessment environment should not disadvantage the candidate

This unit could be assessed in conjunction with any other units addressing the safety quality communication materials handling recording and reporting associated with exercising external quality assurance or other units requiring the exercise of the skills and knowledge covered by this unit

Method of assessment

Assessors should gather a range of evidence that is valid sufficient current and authentic Evidence can be gathered through a variety of ways including direct observation supervisors reports project work samples and questioning Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency The candidate must have access to all tools equipment materials and documentation required The candidate must be permitted to refer to any relevant workplace procedures product and manufacturing specifications codes standards manuals and reference materials

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Quality assurance system

ISO 9000 procedures, Six Sigma procedures, sampling plans of all kinds etc.

Traceability

Unique identification of individual product or batches as appropriate

Assessment and evaluation

Vendor rating procedures, design reviews, audit reports, site surveillance reports, failure reports and concession applications etc.